Archive for the ‘Enterprise transformation’ Category

The Internet of Things (IoT)

Thursday, March 13th, 2014

Published in El Mundo Newspaper on February 12, 2014

Recently in Silicon Valley the Internet of Things has become trendy. The term the Internet of Thing (IoT) has its roots in the famous Auto-ID Center at Massachusetts Institute of Technology (MIT) and refers to the Internet connection of sensors, vehicles, machines , and all kinds of objects. These connections allow maintenance and improve safety in cities, houses, shops, factories, utilities and transportation infrastructures saving time, money and even lives. Imagine a system that adjust timing traffic lights depending on who is crossing the street, a house that learn the habits of its inhabitants and optimizes temperature. The power grid will notify you when is cheaper to turn on washing machine or the insurance company will offer a discount for driving responsibly and activate frequently your home alarm system.

Big companies based in Silicon Valley already offer products for the Internet of Things such as Cisco Systems, Intel , Oracle and more recently Google after Nest acquisition. For the part of the Internet of Things that deals with smart cities, Spain has achieved international internet of thingsrecognition through innovative projects such as Santander, Barcelona and Malaga. While large companies such as Endesa and Telefonica and global leading IoT projects or Machine -to -Machine (M2M ) and other small are becoming known as Libelium , Carriots or Urban-M, an startup incubated in Malaga Bolt accelerator that is about to launch a smart bike with more than 50 sensors that interact with the city.

According to Gartner, in 2020 the number of objects connected to the Internet will be 26 billion. This represents 30 times the 900 million objects connected in 2009 (this number doesn’t include 7,000 million smartphones, tablets and laptops that is estimated for 2020). The Internet of Things will have an extraordinary impact on our lives and economies. 2020 is expected to furnish itself a value of $2.6 trillion to the global economy.urban-m

To understand these data and what is coming suffice to stop and observe what has brought into our lives the Internet we know today : in 2009 a global Internet economy generated $2.2 trillion, 2.9% of GDP according to a study from McKinsey . The report noted that if Internet consume and spending were a sector of the economy it would be greater than agriculture or energy. According to eMarketer, in 2012 30% of the Spanish population spent an average of $1300 per person shopping in Internet, which mean 2% of total purchases. Although Spain is the European country with the highest growth in online shopping, it is still far from the 13% in the UK according to Forrester. Moreover social networks have transformed the way we communicate and socialize at a speed and scale never seen before.

Undoubtedly Internet is a technological revolution that contributes to economic growth, productivity and employment. As in 1990 still was not clear how the Internet would affect us, now in 2014 the same process is happening for the Internet of Things. In Silicon Valley thousands of entrepreneurs have already begun to shape the new economy based on the interconnection of objects and analysis of data generate to improve decision making.

Verizon and Coca-Cola Perspectives on Enterprise Transformation

Thursday, March 10th, 2011

This morning the MIT’s Center for Technology, Policy, and Industrial Development (CTPID),in collaboration with the new Journal of Enterprise Transformation (JET),  featured enterprise transformation thought leaders who shared their insights on leading and sustaining transformation efforts.

Keynote speakers Prof. Michael D. Oliff, Author of the Transformation In The Age of Turbulence, and Mr. Anthony J. (Tony) DiMaso, Vice President of Corporate Strategy & Development at Verizon, addressed a multidisciplinary audience at MIT’s Sloan School of Management on the topic of Enterprise Transformation.

Dr. Oliff delighted us with a very passionate speech on the importance of fostering a corporate “stretch culture” that supports taking big steps in culture change and business process improvement while maintaining a sense of customer satisfaction.  Next, Mr. Dimaso provided deep insight into Verizon’s corporate strategy for growth through value creation in the fast changing and highly competitive wireless market environment served by the Telecom industry. The dynamics associate with organic growth and talent management as part of the transformation process, sounds as an interesting topic that Mr. Dimaso pointed out during his participation on this event.

During the panel discussion, moderated by John S. Carroll, Co-Director Lean Advancement Initiative (LAI), we were inspired by Mr. John Oehlke, Vice President of Business Transformation at Coca-Cola North America. Mr. Oehlke related an early goal of Coca-Cola company, to keep Coke “within an arm’s reach of desire.”  While expanding internationally in early of 20th century, Coca-Cola company strove to allow US troops to keep enjoying the soda while on missions abroad.  Now, in order to keep on the leadership of the market, the company experienced important transformation while maintaining that same core mission of easy access to their myriad product line. However, in my opinion, the same value persists of delighting their customers, whether with Coke or with bottled water.

Providing academic insights to the panel, Prof. Deborah Nightingale, Director Center for Technology, Policy and Industrial Development (CTPID) at MIT, spoke on the utility that a framework based on -ilities (very similar to the one we study in our course 16.855/ESD.38 Enterprise Architecting) brings to execution of concept generation and selection of the potential change targets in a enterprise transformation process.  All of which begins with corporate strategy in a transformation in order to avoid diminishing return.

Keeping customers satisfaction high while their values are constantly changing is a challenge for many organizations. The ability to architect the change by having a proper assessment of the current view, by projecting the desired goal and evaluating potential options is something that corporations must practice in order to keep their business units constantly learning.

I am very interested to keep learning about how Enterprise Architecture can enable companies to capitalize on opportunities during recession.  Definitely I am still exploring how system dynamics and a better understanding of social media tools empowers employees, customers, and transformation leaders to facilitate the enterprise transformation.

– Thanks to Victor Piper for the edition of this blog post. Check Victor’s blog for his comments about the event.




Prof. John Carroll Co-Director Lean Advancement Initiative (LAI)


Anthony J. (Tony) DiMaso Vice President Corporate Strategy & Development Verizon

John Oehlke Vice President Business Transformation Coca-Cola North America

Prof. Michael D. Oliff Author Transformation In The Age of Turbulence

Prof. Deborah Nightingale Director Center for Technology, Policy and Industrial Development (CTPID)

Date: Thursday, March 10, 2011 Time: 9:30 a.m. to 12:00 p.m. Loca on: E51-­‐325

20 Lessons in Social Media from MIT

Sunday, January 30th, 2011

Yesterday we finalized a MIT course ESD.942 Social Media: Trust, Information Seeking & Systems Innovation in the Digital Age. During past 2 weeks Joseph Coughlin, Azamat Abdymomunov and myself have been teaching during 20 hours at MIT an introduction to social media in different domains (Healthcare, Finance, Organization Development and Collaboration) and using a specific framework (Influence, Check and Balance and Trust).

ESD.942 class

Focusing mainly on class discussion, lecture and workshop, a group of 15 participants in this course had the opportunity to establish an open dialog about what is new with web 2.0 and why is affecting our life, business and profession faster than any other media technology before. Beside analyzing several topics such as why social media users share knowledge in the Internet with unknown people, what is the criteria we use in order to validate results in our Google search when seeking relevant information about our health, or how to cope with so overwhelming amount of information and technology platform.
Below are some of the  lessons in social media we came up after 5 days of intensive discussion on social media. In following days I will extend some of these take away of the course and illustrate with some of the examples and survey results.
  1. Local-Global symbiosis. If you’re big, act small. If you’re small act big.
  2. Give-more-than-you-receive
  3. Experiment! Learn-by-doing
  4. Be-inclusive
  5. Honesty (get naked?)
  6. Architect/plan your social-media-strategy
  7. Start with something you’re passionate about (have a PURPOSE)
  8. Empathy. Show-that-you-care
  9. Consistency, passion
  10. Patience
  11. Good enough is good enough.
  12. Persuasion – find overlap of interests between you and your audience
  13. Listen before speaking, learning before teaching
  14. Humor
  15. Past, Present, Future – analyze and feedback
  16. Iterative-learning-process
  17. Asking first
  18. Content-technology balance
  19. Accountability-to-oneself-and-others
  20. Consistency and commitment

You can download the slides of the course on Course Material. Lecture’s videos will be posted soon.

Rafael Marañón giving a lecture on Organization Development using Social Media

Lessons in Social Media

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